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Keypad - iOS

  • Making calls
  • Call Options
  • Receiving calls
  • Transferring calls


Making calls

SendHub provides you a number to make calls to any number within the US territories and Canada. In addition, SendHub to SendHub calls are free! Your SendHub number can also accept voicemail messages.


 

You can make both web and cell calls. By default, your calls should be set to web calls. To change this option, simply:

  • Press the wifi icon in the upper left corner

  • Select the VoIP or Cell option in the dialog box

  • Press “Close”

 

VoIP calls mean:

You will receive and make calls in the app over data or WiFi.

 

Cell calls mean:

Calls will be forwarded to your cell and calls made in the app will start by calling your cell, then connecting your call. Calls will still appear to come from your SendHub number but it will use your cell and SendHub minutes.


 

Call Options

During a call you have several options such as:

  • Accessing the keypad

  • Muting the call

  • Putting the call on speaker

  • Transferring the call


 

Receiving calls

When you receive a call outside of the app, the notification bar will notify you of incoming calls.


 

To answer a call, press the green “Answer” button. To ignore the call, press the red “Decline” button.


 

Transferring calls

 

To transfer a call, during a call, press the transfer icon. Select who you want to transfer the call to and press the “Transfer Call” button.


 

Note: You can only transfer calls to other members of your enterprise: members that you have added manually or invited to join your enterprise.

Last Updated Feb 15, 2017