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Settings - iOS

  • Finding Settings
  • Logout
  • Account
  • Messaging
  • Calling


 

Finding Settings


Information about your account and your settings can be accessed from the “More” tab.





 
 


The settings section lets you manage various settings, and log out of the application.



 

 


Logout

To logout of the app:

  • Access settings

  • Press the "Logout" field on the top right




Account

In Account Settings you can edit account information.
 

  





To change your account picture:
  • Press the image

  • Select an image either from your albums or by taking a picture



To change the name associated with your account:

  • Press the “Full Name” field

  • Enter the new name for your account

  • Press “Done”



To reset your password:
  • Press the “Reset Password” field

  • Input the reset code sent to your cell phone number

  • Enter your new password

  • Press the green “Save New Password” button


 


Messaging

In message settings you can change various settings related to messages.

 

To add a signature to your messages:

  • Press the “Signature” field

  • Enter your signature

  • Press the “Back” button on the top left (your signature will automatically be saved)


 
  




To disable incoming messages:
  • Press the “Incoming Messages” field

  • Set the toggle in the “Incoming Messages” field to the left (white)

  • Alternatively, to enable incoming messages set the toggle to the right (green)


 





To enable auto response:

  • Press the “Incoming Messages” field

  • Press the “Auto Response” field

  • Enter your auto response

  • Press the “Back” button on the top left (your response will automatically be saved)


Note: The auto response message will only be sent once per day, not every time a message is sent from the sender
 

 
  




To forward incoming messages to other cell phone number:
  • Press the “Forward Messages” field

  • Set the toggle in the “Forward Incoming Messages” field to the right (green)

  • You can select an existing phone number to have your messages forwarded 


  






To hide link in bulk messages:
Messages that are sent to 25 or more contacts will contain a more link. To hide the link:

  • Press the “Bulk Messaging Settings” field

  • Set the toggle in the “Hide Bulk Link” field to the right (green)

  • Alternatively, to disable “Hide Bulk Link set the toggle to the left (white)
     

Note: The more link will always be added if your message is longer than 160 characters.



To send messages via shortcode:

You can also enable shortcode messages if you created your SendHub account before September 15th, 2014. This allows you to send shortcode messages from SendHub’s shortcode number 66555.
To enable this:

  • Press the “Bulk Messaging Settings” field

  • Set the toggle in the “Send via Shortcode” field to the right (green)
     


 

Note: If you created your SendHub account after September 15th, 2014 and you are interested on using SendHub's short code, please contact sales.

Note 2: To read more about shortcode, click here.

 







 

Calling

In calling settings you can change various settings related to calling.
 

 


 


To disable calls:

  • Set the toggle in the “Disable Incoming Calls” field to the right

  • Alternatively, to enable, toggle it to the left



To enable web calls (VoIP):
  • Press the “Outgoing Calls” field

  • Set the toggle to the right to enable web calls (green)

  • Set the toggle to the left  to disable web calls (white)


Note: Web Calls OFF will use cell minutes for outgoing calls because it will start by calling your cell, then connecting your call. Calls will still appear to come from your SendHub number. Incoming calls will not ring on the web or mobile app because these will go straight to voicemail unless you forward incoming calls to another number.

 




  

To enable call forwarding:
  • Press the “Devices & Forwarding” field

  • Tap any additional numbers to have calls forwarded to that number
     






To check your voicemail or change your voicemail greeting:

  • Press the “Record Voicemail Greeting” field
  • If this is the first time dialing your voicemail:
  • Set up your password
  • Record your greeting, and press any key at the end of the recording
  • Save, listen or re-record your greeting
  • If this is not the first time dialing your voicemail:
  • Press "1" to hear your new messages or press "5" for settings
  • If you pressed "5" then press "1" to record your new mailbox greeting, and press any key at the end of the recording
  • Save, listen or re-record your greeting



To send all calls to voicemail:

  • Set the toggle in the “Send Calls to Voicemail” field to the right (green)

  • Alternatively, to disable, toggle it to the left (white)



To enable voicemail transcription:

  • Set the toggle in the “Voicemail Transcription” field to the right (green)

  • Alternatively, to disable, toggle it to the left (white)



 
 
Last Updated Feb 15, 2017