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Help - iOS

Getting Help

Information about your account, your settings, and more can be accessed from the "More" option in the bottom right corner.
 



The more section includes the support information. Here you can:
 

  • Chat with support (this option is only available to select users)
  • Chat with sales
  • Email support
  • Report a Bug
  • Check Legal information (Terms of Use and Privacy)
  • Check your SendHub app version
‚Äč

 


If you are having issues you can use the “Report a Bug” feature which will send log information from your phone. To do so:
 

  • Press the “Report a Bug” field

  • Enter a description of the issue you are experiencing

  • Press the “Send” button and your message and logs will be sent

 
 


 

Last Updated Dec 18, 2014